“We recently ran a commercial trial of the You Review system at a number of our sites over several months. We were able to gain valuable insights into how our customers saw our sites, our service and our staff. The data presented clearly showed opportunities for improvements to be made at each site and we were able to pinpoint this right through to specific days of the week and times of day.
As a customer service review tool, You Review provides clear, accurate and timely data to enable a business to keep track of what’s happening in the business and take advantage of each opportunity as it arises.
We found Ryan and the team at You Review professional to deal with and they kept us informed of how the trial was progressing and were quick to respond to any queries we had.”