Russel Mills – Director – Surfer Rosa Communications

You Review is an innovative, intuitive and beautifully designed software product that very accurately helps business measure their performance in providing quality customer service. This gives them a valuable tool to improve their business fundamentals, and provides a powerful mandate to not only claim customer experience as a point of differentiation, but to back it up with business intelligence.
Surfer Rosa Communications has introduced You Review to tourism, travel, education and hospitality businesses and organisations including Beach Byron Bay, NSW National Parks, Lismore City Council and One TAFE. Feedback from these clients has been that the You Review app has been impressive in unearthing a treasure trove of business intelligence about their customers and gives them the confidence to make business decisions based on evidence, not a hunch.

Ryan and his team provide a high level of support to analyse, interpret and see data trends proven to improve business performance and profitability.

We look forward to working with You Review to help more service industry businesses do the same”.

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